May 25, 2017
A major UK electrical lighting manufacturer had a problem.
They faced imminent disruption from major factory alterations, and urgently needed to find extra moulding capacity (including a suite of five tools) for the following 12 months.
However, they had never outsourced before – and were understandably nervous.
Having approached a number of different moulders, they were very impressed by Counterplas’ compatible machines and that we could also offer aluminium vacuum deposition.
But the clincher was the flexible and process-based solution we were offering. And we didn’t disappoint them.
“A painless process” was how they described our receipt of their tools and production of 1st-off samples. And with great customer communication at every stage – the heart of our transitional tool service – they enjoyed complete peace of mind too.
From our initial on-site audit to check tool condition and machine compatibility, followed by our free tool collection service and finally meeting their first order delivery date, everything ran smoothly.
David their Quality Manager was so impressed that Counterplas is now their ‘go to company’ for any outsourced moulding and aluminium vacuum deposition.